1. Who we are
This Policy applies to The Credit Capital Group and its website at TheCreditCapitalGroup.com. It describes our handling of information collected directly through our website, communications, advertising campaigns, and referral inquiries. It does not govern independent third-party Providers, whose privacy notices apply to their own activities.
2. Information we collect
Depending on how you interact with us, we may collect:
- Contact information: name, email address, phone number, and business location.
- Business and inquiry information: company name, industry, general funding goals, requested services, credit-related needs, and information you choose to provide.
- Broker or agent inquiries: professional background, marketing experience, geographic location, and other information supplied in an application.
- Communications: messages, inquiries, and records of our interactions.
- Technical information: IP address, device/browser data, referring pages, and basic usage information collected by our hosting, security, or analytics providers if enabled.
We do not intend to collect Social Security numbers, full bank account credentials, or other highly sensitive financial documents through ordinary public forms or email. If a Provider requires such information, it should be submitted through that Provider's secure process.
3. How we use information
- Respond to your questions and requested communications.
- Understand your business needs and identify potentially relevant independent Providers.
- With appropriate notice and consent, make introductions or transmit referral information to selected Providers.
- Evaluate prospective marketers, advertisers, and referral partners.
- Maintain referral records, calculate compensation, administer relationships, and prevent fraud.
- Operate, secure, analyze, and improve our website and communications.
- Comply with legal requirements and enforce our agreements.
- Send promotional communications only as permitted by law and your choices.
4. When we share information
We may disclose relevant information to:
- Independent Providers and affiliate partners: financing sources, underwriters, lenders, brokers, and business-credit service providers to evaluate a requested introduction, where disclosed and permitted by applicable law and consent.
- Independent referral agents: authorized marketers or consultants involved in handling your inquiry, subject to applicable confidentiality and data-use restrictions.
- Service providers: website hosting, customer relationship management, forms, email, messaging, security, and analytics vendors acting on our behalf.
- Legal and safety recipients: regulators, courts, law enforcement, or other parties when required by law or necessary to protect rights and security.
- Business-transition parties: as reasonably necessary for a merger, acquisition, or transfer, subject to applicable law.
Because we may earn commissions from referrals, sharing lead information with an independent Provider can be part of a compensated referral relationship. We do not represent that we compare all available financing or credit-service providers. We will not treat a general website visit as consent to share your contact information with unrelated third parties for their independent marketing. Any activity that constitutes a “sale,” “sharing,” or targeted advertising under applicable privacy law will be handled with legally required notices and choices.
5. Advertising, cookies, and analytics
Our website and third-party tools may use cookies or similar technologies for essential operation, analytics, advertising measurement, or remarketing if configured. You may control cookies through your browser and, where required, through site privacy controls. We will provide additional disclosures and opt-out mechanisms if we deploy tracking technologies that trigger them. We do not currently represent that every third-party advertising or analytics tool is active on this site.
6. Email, calls, and text messages
We may contact you to respond to an inquiry. Separate, legally sufficient consent will be obtained before sending marketing calls or texts where required. We do not condition access to information on consent to promotional messages. You can unsubscribe from promotional emails using the provided mechanism or contact us; you may opt out of eligible texts by replying STOP. Transactional or service-related communications may still be sent when legally permitted.
7. Your privacy choices and rights
Depending on where you reside and which privacy laws apply, you may have rights to request access, correction, deletion, portability, or information about disclosures; to opt out of certain sales, sharing, or targeted advertising; and to appeal a denied request. Some rights are subject to exceptions and verification. Contact support@thecreditcapitalgroup.com to make a request. We will not unlawfully discriminate against you for exercising applicable privacy rights. We may need to verify your identity before fulfilling a request.
8. Data security and retention
We use reasonable administrative and technical safeguards appropriate to the information we handle, but no system is perfectly secure. We retain information for as long as reasonably needed for the purposes described above, including customer service, referral records, legal compliance, dispute resolution, and legitimate business operations, then delete or de-identify it as appropriate. Retention periods depend on the type of information and legal obligations.
9. Third-party websites and Providers
When we introduce you to an independent Provider, that Provider may collect additional information and make its own decisions about use, retention, and disclosure under its own privacy policy. We do not control a Provider's independent privacy practices. Review its notices before submitting financial or identity documents.
10. Children and international visitors
Our services are intended for adults and business representatives, not children under 18. We do not knowingly solicit personal information from children. The website is primarily intended for users in the United States. If information is accessed or processed elsewhere, applicable laws and protections may differ.
11. Changes to this Policy
We may update this Policy as our services, technology, or legal obligations change. We will post the updated effective date and provide any additional notice required by law.
12. Contact us
The Credit Capital Group
Website: TheCreditCapitalGroup.com
Email: support@thecreditcapitalgroup.com